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FAQs

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Frequently Asked Questions

ORDERS & PRODUCTS
1) How do I place my order?
To place an order:

1. Finish adding items to your shopping cart
2. You may choose to process through our website checkout or through PayPal.
3. If you wish to continue through our website checkout, please click on the “Checkout” green button located on the right side of the screen.
4. If you wish to continue through PayPal, please click on the PayPal button

You will be transferred to our Customer Information page. You will be prompted to enter:

a. Email address
b. Name
c. Address

2) Where Do Our Products Come From?
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

3) Can I get my product personalized?
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.

SHIPPING & RETURNS
1) What shipping carriers do you use?
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

2) Cancellations Policy?
We cannot guarantee any cancellations or changes once the order has been fulfilled. We will try our best to accommodate your request at our discretion.

3) When can I expect to receive my shipment?
You can contact us through our contact page! We will be happy to assist you.

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